All sales are a final sale. Items will be closely inspected before being carefully & securely packed. Lighters and torches will be tested, and vaporizers will be turned on to ensure they are heating and charging properly.
If you receive an item that was damaged during shipping, please email pictures of the item and the packaging to bobhqretail@gmail.com within 24 hours of receiving your order.
All product warranties are handled directly by the manufacturer, please contact them directly.